Komunikasi Empati Dokter Auliya dalam Podcast Menjaga Kesehatan Kulit? Gaskuy!

Analisis Isi Podcast Pada Kanal YouTube SMP DTBS Putri

Abstract

Communication is a form of human interaction that requires mutual dependence, whether planned or not. It appears not only in the form of verbal communication, but also nonverbal communication such as facial expressions, art, and technology. Empathic communication is a branch of interpersonal communication that creates an interaction allowing one party to understand the other's point of view. This study aims to identify indicators of empathic communication used by Dr. Auliya, a dermatologist, in the podcast “Menjaga Kesehatan Kulit? Gaskuy!”, and to classify them according to the elements of empathy. This qualitative research uses content analysis to examine the podcast content on the SMP DTBS Putri YouTube channel. The results show several indicators of empathic communication expressed through sentences and utterances. In the podcast, Dr. Auliya provides information that educates listeners on how to take care of their skin, and offers support such as encouragement and positive messages. It can be concluded that Dr. Auliya demonstrates empathic communication skills through cognitive and affective elements, being able to position herself in relation to the audience and respond with emotions similar to those of the communicant.